Senior Enablement Specialist

Ushur delivers the world’s first Customer Experience Automation™ platform purpose-built for regulated industries. Designed to enable seamless self-service, Ushur infuses intelligence into digital experiences to create more delightful and impactful customer interactions. Backed by robust compliance-ready infrastructure and enterprise-grade guardrails, Ushur powers vertical AI Agents tailored for healthcare, financial services, and insurance. With rapid, codeless deployment and flexible capabilities for both IT and business teams, enterprises can transform customer and employee journeys at scale—achieving faster time-to-value and better outcomes. Role Introduction Ushur is seeking a Senior Enablement Specialist to join our team and play a crucial role in enhancing our sales organization’s effectiveness. In this role, you’ll be responsible for helping to develop a comprehensive training and development program, including onboarding, ongoing training, and sales manager training. You’ll assist in creating dynamic sales playbooks, developing compelling sales content, and managing our sales enablement content repository. If you’re passionate about sales excellence and have experience building sales enablement programs from the ground up, we’d love to hear from you. For remote positions, Ushur’s U.S. hiring is open to candidates who are residents of the following states: AZ, CA, CO, FL, GA, HI, ID, IL, MD, ME, MI, MN, MO, MA, NE, NJ, NC, OH, PA, SC, TX, UT, VA, WA, NY. Candidates who reside within 25 miles of our HQ in Santa Clara, CA office will follow our hybrid work model. This includes working onsite three days per week and remotely the remaining days. What You'll Do Collaborate with Sales leaders, Marketing and Post Sales leaders to develop a comprehensive sales onboarding and enablement program Create sales success stories, case studies, sales guides, and materials Manage the sales enablement content repository Train the sales organization on the best use of marketing and sales enablement materials Strengthen customer reference program and user community engagement Design cross-solution templates for standardized presentations Determine content adoption metrics and define sales enablement best practices Manage relationships with Sales Enablement platform vendors Identify Sales Enablement KPIs and creating reporting dashboards Assist in coordinating the Annual Revenue Kick off event including planning logistics and sales content What You Bring Minimum 8 years of experience in Sales Enablement in a SaaS company Healthcare and Financial Services Industry experience is a bonus Proficiency in e-Learning tools, development, and implementation Knowledge of Sales Methodologies and/or Solution Selling Familiarity with sales enablement tools like Salesforce, Asana, Articulate360 Experience building sales tools, playbooks, training, and certification programs Exceptional written and verbal communication skills Ability to work cross-functionally and internationally Creative and strategic problem-solving skills Experience with building Sales Boot camp The pay range for this position is $105,000- $115,000 plus bonus and equity. However, base pay offered may vary depending on skills, experience, job-related knowledge and location. AI-First Mindset & Enablement As an AI-first company, Ushur encourages all team members—across every function—to embrace the opportunities AI brings to our work and our customers. We’re building a culture where continuously deepening our understanding of AI technologies and their practical applications is part of how we grow and deliver value. Team members are expected to leverage AI tools to enhance productivity, collaboration, and customer outcomes—and to support the adoption of Ushur’s AI-powered capabilities wherever they can drive impact. The ideal candidate is curious, adaptable, and proactive in exploring how AI can transform the way we work. Why Join Us? Thriving Company Culture. At Ushur, we foster a values-driven culture that prioritizes respect, inclusion, and collaboration. We empower every individual to thrive, contribute innovative ideas, and make a meaningful impact in a supportive and dynamic environment. Bring Your Whole Self to Work. We celebrate diversity and believe that innovative ideas thrive in an inclusive environment where every team member is valued. As a dynamic start-up, we recognize that every individual makes a significant impact. Rest and Recharge. Take advantage of unlimited PTO, paid holidays (10 holidays + full week off at the end of December), and more to prioritize your well-being and maintain balance. Comprehensive Health Benefits. We’ve got you covered with health, dental, and vision plans tailored to meet the needs of you and your loved ones, plus additional offerings like life insurance, accident coverage, and more. Invest in Your Future. We provide a 401(k) plan to support your retirement savings and stock options to give you a stake in our company’s success and growth. Embrace Growth. One of our core values is Growth Mindset – we believe in lifelong learning. We offer opportunities to support your development, including assistance with certifications and continuing education related to your role at Ushur. Flexible Work Options. We understand the importance of flexibility. For employees based near our HQ, we offer a hybrid work model that balances collaboration and autonomy. Fully remote roles are available for employees located outside of the HQ area, ensuring everyone can thrive in an environment that works best for them.